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Ordering

Manual Impression

When you are ready to make an order, it’s very important that you use our Rx form or your Rx form to fill the necessary information such as case type, material, shade, or special instruction which you can just write it down on the prescription paper. If you have pictures of matching shade, please send them to our email ([email protected]) with a subject name. Therefore, our customer service will follow it up and update for the technicians who handle with the job. If you are not clear with our Rx form, please don’t hesitate contact us via call or email or whatsApp.

Oral Scanning Receiving

3Shape Communicate: [email protected]

Medit Link Account: [email protected]

Shipping

Shipping is one of the most important things while you are considering to outsource your jobs to us. We are located in ShenZhen, a coastal modern metropolis, which is near to HongKong. We use shipping service through HongKong. It makes the transition time shorter than you ship from the other cities in mainland of China.

When your order is ready, you can call us or email us to make a shipping label. Or you can use your own shipping account and consult your local service to check how to send a package to us. As long you create a shipping order, you get a tracking number. It’s also important that you inform us of the tracking information. We will follow it up.

Several shipping options are available such as DHL, UPS, FedEx, Linex etc.
Our current shipping or receiving information is as below:

Address: 3A/F TUNG MEI GARDEN TUNG CHUNG DISTRlCT LANTAU lSLAND HK
Contact: Arthur Wu(ZETA DENTAL)
Company Name: IMPROVE Co. ,LTD Tel: 00852-95671935

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